UPDATE: We were able to work out a good situation for Wyatt’s care. It is good for Wyatt, but it involves other sacrifices, like me waking up at 5 am to work at 6. Whatever works, I guess.
Rachel and I went to the very conveniently located and very cool looking Castleland Academy. All themed-out in Disney decor, this place looked just perfect. And it really felt great. We were convinced that the conveniences offered such as transportation from his elementary school to their center, a kindergarten extension program that would further enhance his learning, would really work out perfectly. We signed the paper work a week later and with Wyatt’s school beginning tomorrow morning (8/25), we were hoping for the best. As we were winding down for the night, Rachel happened to check her inbox and found this cowardly and unprofessional notice:
Rachel,We regret to inform you that we cannot accept Wyatt for enrollment at this time. When you came in for a tour we were unaware that 2 of our already enrolled Kindergartners were going to be staying and it has always been a policy of ours that enrollment is first offered to already enrolled students before new students. Also when you came for a tour we were of the understanding that he was on the 9am track at [his school] in reviewing your enrollment documents I noticed that he is not and we DO NOT Transport this track at [his school]. We have refunded your $20.00 paperwork fee via certified mail which you should receive shortly. I am also listing the other 2 centers in American Fork that might be able to help you. Sorry for any inconvenience & Best Regards to your family!!!
Cowardly because this was sent by email earlier this evening. Unprofessional because who in the world is running your center? How are you “unaware that 2 of our already enrolled…” yadda yadda…?? Also, we were very clear with what track he was on. We had just come from a meeting where we had to get Wyatt’s track/schedule since it wasn’t originally mailed by the school. I am happy that they are sorry for an inconvenience, but give me a break! This is no measley inconvenience. This throws a gigantic monkey wrench into our entire lives! Now we have to go through and re-screen these local daycare centers that if it was, say, even 3 days ago, we would have been 100% better off.
Tomorrow is Wyatt’s Go-Live date and we are so incredibly happy and excited for him. And since our lives can never go smoothly, how could have we expected this huge step for Wyatt and the rest of us to have gone any better? I am convinced that Heavenly Father will come through, as He always does. But for Heaven’s sake!!
Such is life. We will keep you updated. Meanwhile, please make sure you NEVER consider Castleland Academy in American Fork, Utah for your children. Never.